When a serious incident occurs, it takes a lot of resource to complete the investigation in a timely and thorough manner. NHSI recently reviewed the reports that followed Never Events and found a huge variation in the quality and time to complete for reports submitted through NRLS/CQC/StEIS
At GovENHANCE we have years of experience in conducting effective, robust RCA's and Serious Event reports that are compliant with NHSI/NPSA methodology allowing you to focus on ensuring that when an incident does happen it doesn't happen again.
Our services have been used by several organisations to complete reports for submission to a Coroner’s Inquest. In these circumstances, we are also, as authors of the report able to attend the Coroners Court if required.
Where is appropriate to use internal resources to complete an RCA it is important that the people who carry it out use a robust effective methodology.
We can provide training for groups and individuals in order that you can achieve this. In addition, we can also support and mentor individuals who are undertaking RCA’s for the first time to enhance their learning experience.